Your Job

Guardian Glass is looking for a Field Service Engineer to join our team in Northeast US!

Interested candidates should reside in the Northeast US or Michigan.

The Field Service Engineer (FSE) is our key technical interface for both our internal and external high-performance glass customers, within our Commercial, Residential and Interiors glass product segments.

The ideal candidate is self-driven, highly motivated, and looking for an opportunity to apply technical knowledge and problem-solving skills within the fabricated glass products marketplace.

Our Team

You will join a principled based team that continuously challenges the status quo. Collaborating with multiple functions within operations, development, and transformative capabilities to create mutual benefit.

What You Will Do

Perform in-person and remote certification process audits using existing checklists Respond to field quality issues at the customers facility and after the glass is installed Complete detailed trip reports and communicate the results to internal stakeholders and the customer Support fabrication process improvement initiatives for our customers through presentations, hands-on training, and suggested process adjustments

Who You Are (Basic Qualifications)

Experience in field service, technical support, technical sales, or production leadership in a technical or manufacturing environment Experience problem solving and communicating across multiple levels of an organization Willingness to travel 40 - 60%

What Will Put You Ahead

Associate's Degree  or technical certificate in a related field Glass experience in a manufacturing environment

For this role, we anticipate paying $80,000 - $90,000 per year. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company, Guardian Glass is one of the world's largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You'll find our glass in homes, offices and cars and in some of the world's most iconic projects.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to