JOB REQUIREMENTS: WHO WE ARE: The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments. If you have a background in Social Work and a passion to help the members of our community, please consider joining our team! WHAT WE OFFER: In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including: *Health Insurance - we offer low premiums and low deductibles, with excellent coverage! *Dental Insurance *Vision Insurance *Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S.! *457 deferred compensation plan *Vacation and Sick Time - Start accruing for both on your first day! *10 Paid Holidays *Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses *Life Insurance *Short and Long-Term Disability *Wellness Incentive Plan *Public Student Loan Forgiveness (PSLF) Program *Ability to earn comp time after 40 hours worked GENERAL FUNCTION Provide callers with information about and make referrals to community resources; provide supportive and crisis telephone counseling and follow-up; provide supporting documentation for all client/caller contacts; determine need for and request Mobile Crisis Responses, complete detailed crisis assessments, provide county Chapter 51 approvals to Law Enforcement. Also serve as access point to community for Adult Protective Services (APS), Guardianship, and Community Service Program referrals. Provide direct support and supervision to clients in crisis in crisis stabilization programming. RESPONSIBILITIES A. ESSENTIAL FUNCTIONS 1. Primarily via telephone, provide information on community resources; conduct supportive and crisis counseling; refer clients to appropriate services, determine need for and request Mobile Crisis Responses, provide county approval for Chapter 51 detentions, conduct case follow-up as needed. This duty requires strict adherence to rules of confidentiality. 2. Maintain computerized client records. 3. Create and update computerized community resource data; create and update computer information on ongoing clients. 4. Participate in consultation with other Human Services personnel and Medical Director to review client cases as needed. 5. Assist in initiating/completing other departmental projects or activities as assigned by Legal and Crisis Supervisor. For example: statistical reports, promoting crisis intervention (CI) through public speaking engagements, documentation, scanning, etc. 6. Attend staff meetings as scheduled. 7. Assist in training new staff. 8. Successfully complete all Community Based Residential Facilities (CBRF) training required under DHS 83. Provide supervision to Crisis Stabilization, CBRF clients and assist with daily functions of Crisis Stabilization CBRF. This includes assisting clients with daily living skills, general upkeep of the CBRF, monitoring and documenting progress, linkage and follow-up and other general tasks as assigned. 9. Assess mental health needs of clients and determine need for medical clearance. Please visit https://careers.co.wood.wi.us/ for complete list of duties. ***** OTHER EXPERIENCE AND QUALIFICATIONS: -One year of experience is preferred, working in a crisis intervention program or a clinical setting. -This position requires that the candidate have strong communication skills, both oral and written (interviewing, counseling and documentation). -A broad knowledge base of mental health, alcohol and other drug abuse, and developmental disabiliti s, along with the laws pertaining to these conditions is very desirable. -This position requires the ability to work independently under potentially high stress situations, (e.g., high suicide risk caller). -Basic, everyday living skills are needed. Reading, adding, and subtracting is needed for assessing reports, documenting client contacts. Basic office equipment used: copy machine, computer terminal and printer, telephone, telephone diverter, fax machine, scanner, calculator, related software/databases and other equipment as needed. ***** APPLICATION INSTRUCTIONS: Apply Online: https://careers.woodcountywi.gov/